55BMW Privacy Policy – Updated 2025

This Privacy Policy explains how 55BMW (“the Company”) collects, processes, uses, stores, and protects personal data. By registering an account or accessing any service, Users agree to the terms outlined in this Policy. The platform complies with the Cagayan Economic Zone Authority (CEZA) regulations, the Philippine Data Privacy Act of 2012, and applicable international data protection standards to ensure secure handling of personal information.

1. Introduction

55BMW is committed to safeguarding User information and maintaining transparency regarding data practices. This Privacy Policy describes what personal data is collected, how it is processed, to whom it may be shared, and how Users may exercise their rights. The Policy applies to all website visitors, registered members, and individuals who interact with the platform in any capacity. Continued use of the platform indicates acceptance of this Privacy Policy.

Above all, the Privacy Policy demonstrates the platform’s compliance with CEZA regulations, the Philippine Data Privacy Act, and international data protection standards.

2. Scope of Policy

This Policy applies to all services offered by the platform, including account registration, deposits and withdrawals, gameplay, customer support, mobile applications, and system-related interactions. It covers all forms of data collection, including manual, automated, and system-generated. This Policy applies regardless of the User’s location but is primarily governed by CEZA rules and Philippine data protection laws.

3. Data We Collect

55BMW collects only the data necessary for secure operations, user verification, and compliance with legal obligations.

3.1 Personal Identification

  • Full name
  • Date of birth
  • Government-issued ID

Used for KYC verification, fraud prevention, and regulatory compliance.

3.2 Contact Information

  • Mobile number
  • Email address

Used for account recovery, communication, and security alerts.

3.3 Payment & Financial Data

  • GCash, Maya, or bank account details
  • Transaction records

Used exclusively for deposits, withdrawals, refunds, and financial compliance checks.

3.4 Gameplay & Activity Logs

  • Game history, bets, wins/losses
  • Login records
  • Transaction timestamps

Used for fair-play monitoring, recommendations, and regulatory audits.

3.5 Device, Cookies & Tracking Data

  • IP address
  • Browser type
  • Device details
  • Cookies and session tokens

Used for system optimization, fraud detection, and secure login.

3.6 Customer Support Records

  • Chat transcripts
  • Inquiry summaries

Used to improve service quality and resolve disputes.

55BMW does not collect unnecessary data and does not use personal information for purposes unrelated to operations or compliance.

4. How Your Data Is Used

Data collected is used solely for legitimate operational, security, and regulatory purposes.

4.1 Account Verification

Used to confirm the User’s identity and comply with KYC and anti-money laundering (AML) obligations.

4.2 Payment Processing

Used to process deposits, withdrawals, refunds, and fraud prevention related to financial transactions.

4.3 Security & Fraud Prevention

Used to detect unauthorized access, suspicious activity, or violations of system integrity.

4.4 Compliance & Reporting

Certain information may be used for audit logs, legal reporting, or CEZA-mandated reviews.

4.5 User Experience Optimization

Gameplay logs, cookies, and preferences help improve performance and platform usability.

4.6 Communication Purposes

Used for:

  • Security notifications
  • Account updates
  • Verification requests

No marketing emails are sent without the User’s consent.

5. Data Sharing & Disclosure

The gaming site does not sell personal data. Information may be shared only under the following circumstances:

5.1 Regulatory & Licensing Authorities

Shared with CEZA or relevant regulators when required for compliance.

5.2 Payment Processors

Shared with GCash, Maya, banks, and authorized payment gateways solely for transaction processing.

5.3 Service Providers

Shared with secure, contracted vendors handling hosting, cybersecurity, or system maintenance. All service providers must follow strict confidentiality and security standards.

5.4 Legal Obligations

Disclosed when required by:

  • Law
  • Court order
  • Government investigation
  • Law enforcement requests

5.5 Fraud & Risk Management

Shared internally or with external auditors to investigate suspicious activity.

5.6 User Consent

Shared when Users explicitly authorize disclosure for specific services.

6. Data Retention & Deletion

This section explains how long 55BMW keeps personal data and under what conditions it may be deleted or anonymized.

6.1 Retention Period

User information is retained for at least five (5) years, as required by CEZA and AML regulations.

6.2 Inactive Accounts

Data from long-term inactive accounts may be:

anonymized, or securely deleted after meeting regulatory retention requirements.

6.3 User Requests for Deletion

Users may request deletion or anonymization of their data, subject to:

  • Identity verification
  • Legal retention requirements

6.4 Regulatory Exceptions

Certain data (financial logs, verification records) may be kept longer when mandated by Philippine law.

6.5 Secure Disposal

Data no longer required is erased using certified digital wiping or anonymization procedures.

7. Information Security

55BMW uses advanced technical and organizational measures to protect User data.

7.1 Encryption

All sensitive data is secured with:

  • GEOTRUST SSL
  • AES/TLS encryption

During both transmission and storage.

7.2 Access Control

Data access is limited to authorized personnel under strict role-based permissions.

7.3 Firewall & IDS/IPS

Firewalls and intrusion detection systems continuously monitor for unauthorized access or malicious activity.

7.4 Vulnerability Management

Regular audits, penetration tests, and system reviews ensure vulnerabilities are identified and addressed promptly.

7.5 Incident Response Protocol

In case of a data breach:

  • Systems are secured
  • Affected users are notified
  • Regulatory reporting is performed in compliance with the Data Privacy Act

8. Cookies & Tracking Technologies

This section explains how cookies and similar technologies are used on the platform and how Users can control them.

8.1 Types of Cookies

  • Session cookies
  • Security cookies
  • Performance cookies
  • Analytics cookies

8.2 Purpose of Cookies

Used for:

  • Secure login
  • Fraud detection
  • Performance optimization
  • Femembering preferences

8.3 User Control

Users may disable cookies through their browser settings, though some site features may not function properly.

9. User Rights (DPA-Compliant)

Users have the following rights under the Data Privacy Act:

9.1 Right to Access

Request a copy of stored personal data.

9.2 Right to Rectification

Request correction of inaccurate or outdated information.

9.3 Right to Erasure

Request deletion or anonymization of personal data, subject to legal retention requirements.

9.4 Right to Restrict Processing

Limit how personal data is processed, especially for optional services.

9.5 Right to Object

Object to processing not based on legitimate grounds.

9.6 Right to Data Portability

Request transfer of personal data to another provider where applicable.

10. International Transfers of Data

If data is processed or stored outside the Philippines, 55BMW ensures:

  • Secure transfer protocols
  • Compliance with international data protection standards
  • Contractual safeguards with foreign service providers

11. Policy Violations & Breach Response

This section explains how the platform handles suspected violations of this Policy or data breaches affecting User information.

11.1 Detection

Automated systems and audits identify suspicious access or data misuse.

11.2 Investigation

All incidents undergo formal review to determine the cause and scope.

11.3 Notification to Users

Affected Users are notified in accordance with DPA reporting timelines.

11.4 Regulatory Reporting

Serious incidents are reported to CEZA and relevant legal authorities.

11.5 Disciplinary Measures

Violations may result in account suspension, termination, or legal action.

12. Amendments to Policy

55BMW may update this Privacy Policy to reflect:

  • Legal changes
  • Regulatory updates
  • Operational adjustments

Changes take effect once published. Continued use of the platform signifies acceptance of the revised Policy.

13. Contact Information

For privacy concerns or data requests, Users may contact:

Requests will require User verification for security purposes.

14. Final Provision

Use of the platform constitutes full acceptance of this Privacy Policy. All data practices are governed by CEZA regulations, the Philippine Data Privacy Act, and applicable international standards.